Privacy Policy

Last updated: April 27, 2026

This policy explains how Esason collects and uses information when people contact us about website development, ecommerce, software, SaaS, automation, and digital growth services in the UAE.

Introduction

Esason provides website development, Shopify and ecommerce setup, digital marketing, SaaS and software solutions, email services, and lead generation support for businesses in the United Arab Emirates.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit esason.com, contact us, or submit your details through our website or advertising campaigns.

Information we collect

Depending on how you interact with us, we may collect contact and business information you choose to share with us.

Name
Email address
Phone number
Company name
Website or Instagram page
Business requirements, goals, or project details
Form submissions received through LinkedIn Lead Gen Forms

How we use information

We use the information we collect to support legitimate business communication and service delivery.

Respond to enquiries and consultation requests
Provide a Shopify audit, proposal, or consultation
Send service-related communication about your enquiry or project
Improve website performance, user experience, and marketing effectiveness

Lead forms and LinkedIn Ads

If you submit your details through a website form, booking request, or LinkedIn Lead Gen Form, we may use that information to contact you about the service you asked about.

This may include follow-up by email, phone, or WhatsApp where relevant to your request. We do not use lead form data for unrelated marketing that you would not reasonably expect from your enquiry.

Cookies and analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site and how our campaigns perform.

This information may include general device, browser, traffic, referral, and page interaction data. We use this to improve the website, measure campaign quality, and make our content more relevant.

Data sharing

We do not sell personal information. We may share data only when needed to operate our business responsibly and provide our services.

With trusted service providers such as hosting, analytics, CRM, email, or advertising platforms
With business tools used to manage enquiries, proposals, and communication
Where required by applicable law or lawful regulatory request in the UAE

Data retention

We keep personal information only for as long as it is reasonably needed for enquiry handling, service delivery, internal records, performance review, or legal and operational requirements.

If your enquiry does not move forward, we may still keep basic correspondence for follow-up, recordkeeping, and service improvement for a limited period.

User rights

You may request access to the personal information we hold about you, or ask us to update or delete it where appropriate.

If you no longer want us to contact you, you can ask us to stop service-related or marketing communication at any time.

Contact information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@esason.com.

Esason serves clients in the United Arab Emirates and aims to handle business and lead information in a practical, respectful, and secure way.

Looking for service details instead? Visit our services page or contact us at info@esason.com.